Thursday, November 18, 2010

Dealing With Order Stragglers

No matter how well you promote your sale with clear order deadlines, there always will be straggler student orders that just show up well after you have placed your total school’s spirit wear order with the company. And almost always, the straggler orders come with a sad story or ‘special circumstance’ why they just could not send in their order on-time. In addition, kids grow and grow fast. Every school has a bamboo-kid phenomenon, where their kid grew a whole size in just the couple in between placing the order and receiving it back. It is for these reasons that need to have a set policy regarding returns, exchanges and inventory from the very start of your spiritwear sale planning. Without a set policy, you will likely be faced with uncomfortable situations that could result in hard feelings from some parents and also profit loss from the spiritwear sale.

Your order of custom screen printed or embroidered items are not produced in a manner that allow for returns or size exchanges. However, many of your parents will feel they should still have that option. So it is important to be ready for all of these potential scenarios before they happen, so the business of your spirit wear sale also ends smoothly.

3 comments:

  1. I totally feel this pain. I was trying to order some school spirit wear for my children's club, and there were three students that got their application to me a few days late. This seems to happen to everyone.

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  3. This happened when some school got their school spirit wear order wrong and then blamed us. Fortunately, they figured out that it was their own fault after we cleared it up.

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